Privacy Policy

Information we collect

We may collect information that you submit directly, including your name, company name, email address, country or region, messaging contact, product interests, quantity requirements, messages, and uploaded inquiry files. We may also receive limited technical information needed to operate, secure, and understand use of the website.

How information is used

• Respond to product, pricing, documentation, supply, and partnership inquiries.
• Prepare quotations and coordinate requested business services.
• Maintain business records, improve website service, and protect against misuse.
• Comply with applicable legal, accounting, security, and regulatory obligations.

Sharing and international processing

Flo Bio does not sell personal information. Information may be shared with service providers that support website hosting, email delivery, file handling, security, communications, and business operations, or when disclosure is required by applicable law. Because Flo Bio serves international customers from Guangzhou, China, information may be processed in countries other than the country where it was submitted.

Retention and security

We aim to keep personal information only for as long as reasonably needed for the inquiry, business relationship, recordkeeping, dispute prevention, security, and applicable legal obligations. We use reasonable organizational and technical measures appropriate to the information handled, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information, object to or restrict certain processing, or withdraw a consent where processing relies on consent. Some information may be retained when required for legitimate business records or legal obligations.

Contact

Privacy questions and requests may be sent to info@flo-bio.com. Please provide enough information for us to identify and respond to your request.